Contact the Rental Team

If you have an emergency repair outside office hours, please contact the following:

 

Plumber

Same Day Hot Water Service

1300 256 904

 

Electrician

Randall Electrics

1300 045 103

 

Locksmith

Anytime Security Locksmiths

Kosta: 0478 779 984

 

Smoke Alarms

Smoke Alarms Australia

General enquiries: 1300 125 276

Beeping alarm support: 1300 652 213

 

The type of repairs that are "urgent repairs" are defined in the Residential Tenancies Act 2010 and are defined as follows-

  • a burst water service,

  • an appliance, fitting or fixture that uses water or is used to supply water that is broken or not functioning properly, so that a substantial amount of water is being wasted,

  • a blocked or broken lavatory system,

  • a serious roof leak,

  • a gas leak,

  • a dangerous electrical fault,

  • flooding or serious flood damage,

  • serious storm or fire damage,

  • a failure or breakdown of the gas, electricity or water supply to the premises,

  • a failure or breakdown of any essential service on the residential premises for hot water, cooking, heating, cooling or laundering,

  • any fault or damage that causes the premises to be unsafe or insecure.

 

Should the repair not be an emergency all charges will be forwarded to the tenant.

 

If your repair is not urgent please email your property manager with full description and photos. Click here to contact our PM team!

 

Other important contacts:

SES: 132 500

ENDEAVOUR: 131 003

AGL: 131 245